Account Manager

• Identify, engage, and convert new business leads across the U.S., Canada, and Europe through email outreach, cold calling, LinkedIn marketing, networking, referrals, and industry forums.
• Deliver tailored presentations and proposals to prospective clients.
• Manage inbound inquiries from website forms, phone calls, and emails.
• Guide leads through the full sales cycle until the first hire is completed.

• Serve as the main point of contact for new and existing clients, ensuring ongoing satisfaction and relationship growth.
• Email contracts for review/signature and provide follow-up support to resolve FAQs and clarify contractual terms.
• Monitor client engagement and develop tailored freelancer solutions based on identified needs and business pain points.

• Design, implement, and monitor short- and long-term business strategies aligned with company growth objectives.
• Conduct internal/external data analysis to assess company performance and identify improvement areas.
• Support marketing initiatives in collaboration with the internal team.

• Maintain and update CRM records accurately.
• Track KPIs including cost per client acquisition, client lifetime value, and cost to acquire freelancers.
• Create and present regular business performance and growth opportunity reports.

• Coordinate onboarding processes by sharing client data with the Corporate Team.
• Ensure smooth collaboration between departments to enhance service delivery.

• Represent the company at external events, job fairs, conferences, and networking meetups.
• Achieve recognition as a trusted outsourcing partner in the international market.

• Degree in Business Administration, Marketing, Communications, or related fields (preferred).

• Proven experience in business development, client relations, or account management roles.
• Experience representing companies in international markets is a strong plus.

• Exceptional communication and interpersonal skills.
• Strong leadership and decision-making ability.
• Financial and commercial acumen.
• Critical thinking and proactive problem-solving.
• High proficiency with CRM tools, Microsoft Office, and digital marketing platforms.
• Organized, resourceful, and results-oriented mindset.

• Empathy, adaptability, and cultural awareness.
• Creative and innovative thinker.
• Collaborative team player with a hands-on attitude.
• Client-focused with a proactive approach to relationship building.

• Competitive pay in US Dollars.
• You'll get to work with some amazing, respected business professionals.
• We really value and encourage input from our team members.
• We offer different payment methods (Zelle, Face Bank, Binance).
• You'll get paid every two weeks.
• Birthday and work anniversary celebrations.
• Alliances with many brands grant extra benefits to freelancers.
• Weekly recreation dynamics that foster a healthy work environment.

Freelance Latin America